ALMIGTM, ALTIGTM, BLUESHIELDTM, BLUESHIELD CRYSTALTM, BLUESHIELD MNRTM, DUOTM, EXCELARCTM, LA 18 PLUSTM, MAPPTM, OMNIWELDTM, NUCLEARCTM, UNISHIELDTM and WOLFPACTM, in Canada, are registered trademarks of Air Liquide Canada Inc.
Air LiquideTM, Air Liquide WeldingTM, ALIGALTM, ALPHAGAZTM, ALTOPTM, ARCALTM, FLAMALTM, FLOXALTM, LASALTM and MINITOPTM: L'Air Liquide S.A.
All others names, brands and marks are used for identification purposes only and may be trademarks or registered trademarks of their respective owners.
This statement discloses the privacy guidelines for the domestic Air Liquide Canada Inc. ('Air Liquide') Web Site only. Each other Air Liquide entity provides for its own separate privacy policies. Therefore, the contents of this policy do not bind or relate to any of the other Air Liquide entities. If your questions are not addressed within this document, feel free to contact us about Air Liquide's privacy or information usage guidelines at Weboffice.Canada@airliquide.com and put 'privacy' in the subject line.
Air Liquide's policy is to respect and protect the privacy of the users of this Web Site. We will not willfully disclose individually identifiable information about our customers to any third party without first receiving that user's permission.
Air Liquide collects personal information for specific purposes In a few areas on our Web Site, including order fulfillment and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. Unless the requested information is required for order fulfillment, it is completely optional for you to participate.
For example, we request information from you when you:
- Register on Shop@AirLiquide
- Place an order
- Provide feedback in an online survey
- Participate in a sweepstakes or other promotional offer
- Subscribe to a newsletter or a mailing list
Air Liquide also collects personal information to establish and maintain a responsible commercial relationship with you and provide you with ongoing service, to understand your needs and develop and recommend suitable products and services and to meet legal and regulatory matters.
In each of the instances above, as well as in other situations, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number, as well as other similar personal information that is needed for registration or subscription to our services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to 'unsubscribe' to these mailings at any time.
Air Liquide only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with Air Liquide and with Air Liquide's affiliated companies. Among other things, we want to help you quickly find information on Shop@AirLiquide and alert you to product upgrades, special offers, updated information and other new products and services from Air Liquide. Air Liquide may enhance or merge your information collected at its Web Site with data from its affiliated companies or other third parties for purposes of marketing products or services to you. We may use your personal information to determine the demographics of our users and to distribute statistics and general marketplace information about Air Liquide. These demographics will always represent aggregate information and never identify a specific user. In addition, we may share personal identifiable information with our affiliates in order for us to better market products and services to you.
Also, we may disclose aggregated user information to describe our services and products to current and prospective partners, advertisers, and other third parties and for other lawful purposes, including planning for and implementing advertising or promotional campaigns. Additionally, Air Liquide and its affiliates may utilize direct mailings to make direct product offers to you.
Customers for our products and services
Products and services offered by Air Liquide are solely for commercial use. Use of this Web Site by children or the purchase by children of any of our products or services is not intended. As a matter of policy, those under the age of 16 should ask their parents before sending personal information to us or anyone else on the Internet. We expect, however, that none of our users will be children.
You can opt-out of receiving further marketing from Air Liquide at any time
We will send you information about our various products and services, or other products and services we feel may be of interest to you. Only Air Liquide (or agents working on behalf of Air Liquide and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information or contact us at WebOffice.Canada@airliquide.com .
Air Liquide will not disclose your personal information to any outside organization for its use in marketing without your consent. Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization; provided, however, that Air Liquide may furnish information about you to third parties in order to protect against fraud or when Air Liquide is required or allowed to do so by law. Your information may be shared with agents or contractors of Air Liquide and its affiliated companies for the purpose of performing services for Air Liquide. Air Liquide may also share information about you with its affiliated companies to better serve your relationship with Air Liquide and its affiliated companies. Air Liquide also maintains procedures to allow customers to opt-out of the sharing of information with its affiliates in certain circumstances, and you will be notified if those procedures apply to information gathered through this Web Site about you.
Internet Commerce and Security
Air Liquide is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called Secured Socket Layer ('SSL') encryption. The SSL server that we utilize encrypts information before sending it to us. In addition, at several points within our site we highlight specific security information by displaying the following symbol:
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. We strive to protect your personal information by implementing these security precautions, but we cannot ensure or warrant the security of any information you transmit to us or from our online products or services. You do so at your own risk.
If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order 'on account' (providing credit approval has been previously applied for and granted by Air Liquide). Alternatively, you may always contact a sales representative over the telephone. Simply utilize our 'contact us' feature to select the proper location and Air Liquide contact for you.
Customized Experience: Cookies, Encrypted URLs, etc.
New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Air Liquide, we utilize 'cookies' and 'encrypted URLs' to help us provide you with a high quality shopping experience. A 'cookie' is a set of data routines sent from our server to your browser and stored on your hard drive. Such cookies and other devices allow us to store and track information about you. Among other things, such devices allow us to be reminded of who you are and to access your account information, to measure the audience and usage of our pages, allow us to target advertisers and to track visitors to, and business conducted on, the Web Site, and measure certain traffic patterns in order to customize the content, banner ads, promotions and other advertisements delivered to you. However, please be assured that advertisers that are not affiliated with Air Liquide will never have access to your individual account information. Air Liquide has no desire or intent to infringe on your privacy while using the Shop@AirLiquide Web Site.
Air Liquide may provide access to other web sites maintained by third parties. The links to said web sites are provided for the convenience and information of our users. The content of any of those third party web sites is not under our control and if you decide to access any of these web sites, you do so entirely at your own risk. Please be aware that the third party web sites that may be accessed through our Web Site may collect personally identifiable information about you. The information practices of those third party Web Sites linked to Shop@AirLiquide are not covered by this privacy statement. We use the '' symbol to mark links that go to third party sites.
You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Air Liquide cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
(revised: April 2001)